Customer Identification Procedure

Customer identification means identifying the customer and verifying his/her identity by using reliable, independent source documents, data or information. Given below is the indicative procedure which may be reviewed and implemented by the Standing Committee on KYC/AML from time to time.

Customer Identification–
The identification procedure of Bank for a new customer is described below:
1. Completed account opening form AND
2. Self-signed cheque or Cash deposited personally by the customer at the Branch to be certified by Branch Head AND

Customer Identification Procedure

iii. Identity, Signature & Address (ISA) documentation check OR Introduction by an existing customer of the Branch having a banking relationship of 6 months or more and having satisfactory conduct of account along with the Address proof
OR
Introduction by an existing Banker (Signature Verification report from existing Bank will be required) along with the Address proof

2. Identity, Signature and Address (ISA) Document Check
The following documents listed below are required for ISA check :

Completed account opening form AND
Self-signed cheque or Cash deposited personally by the customer at the branch AND
Passport copy OR
In case Passport is not available, copy of one document each from List A and List B (Address proof documents) is required. The following table gives the document wise checks.

List A – Documents for Identity Check

S.No	Documents	Identity Check	Signature Check	Address Check
1	PAN Card	Yes	Yes	No
2	Voter’s ID card * (to be accepted with a self-signed cheque)	Yes	No	Yes
3	Driving license (to be accepted with a self-signed cheque)	Yes	No	Yes
4	Defense ID/Govt. ID/Indian post ID	Yes	Yes	No
5	Employees ID Card (for Corporate Salary Accounts) In the case of payroll accounts: If EMPLOYEE ID card is not there then ‘letter of Introduction’ from HR dept or any authorized Signatory to sign on Company letter head – certifying Identity and signature. However Bank has to be aware about the competent authority designated by the concerned employer to issue such letter / certificate. This will be done on each A of for signature verification. In case of mailing address being different from the corporate address then any address proof document to be taken. In addition to the certificate from employer, at least one of the officially valid identity proof as mentioned above should be obtained.	Yes	Yes	No
6	vi) In the case of Defense accounts, Defense ID cards are not permitted to be given for ISA. Hence in these accounts only a letter from the commanding officer of the regiment to betaken certifying ISA.	-	-	-
7	Photo Credit Card	Yes	Yes	No

List B – Documents for Address Check

S.No	Documents	Identity Check	Signature Check	Address Check
1	Latest existing Bank account statement or Bank passbook, where address is mentioned	No	No	Yes
2	Ration Card	No	No	Yes
3	Latest Credit Card statement	No	No	Yes
4	Latest Electricity Bill	No	No	Yes
5	Latest Telephone Bill	No	No	Yes
6	Latest Copy of LIC or Insurance Premium receipt	No	No	Yes
7	Letter from employer certifying the current mailing address only from private limited and public limited companies	No	No	Yes
8	Existing valid house registered lease agreement on stamp paper (in case of rented / leased accommodation or shifting / transfer of residence)	No	No	Yes

This Bank is Registered by the name of “THE BHAGALPUR CENTRAL CO-OPERATIVE BANK LTD”, estd in 1960, Under the Bihar & Orissa Co-operative Societies Act (Act VI of 1935)... {Read More}

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